Privacy Policy
Last updated: January 2025
1. Information We Collect
When you create an account or place an order on any RATHNA Products website, we collect:
- Email address and phone number (for account creation)
- Name and delivery address (for order fulfilment)
- UPI transaction IDs (for payment verification)
- Device and browser information (for security)
2. How We Use Your Information
- To process and deliver your orders
- To send order updates via WhatsApp
- To manage your account and provide customer support
- To improve our products and services
- To prevent fraud and ensure platform security
3. Data Storage
Your data is stored securely in Google Sheets managed by RATHNA Products. We do not use third-party analytics or advertising platforms that collect your personal data.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties, except:
- With authorised RATHNA Sellers, solely to fulfil your delivery
- When required by law or legal process
5. Cookies and Local Storage
Our websites use browser localStorage to store your login session and cart data. No tracking cookies are used. You can clear this data at any time through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
To exercise these rights, contact us at admin@rathnaproducts.store.
7. Security
We take reasonable measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact
For privacy-related questions, contact us at admin@rathnaproducts.store or WhatsApp +91 82485 99487.